Privacy Policy
Your Privacy is Our Priority
We believe in your sovereignty. We promise not to exploit you. And, because we believe in privacy, we do not employ technologies that track or leverage you or your data. This is a cornerstone of what we stand for.
Who We Are:
We are Sopra Solutions, LLC, and our website address is: www.soprasolutions.com.
We are a corporation in good standing in the state of Delaware, USA.
Our business address is: Sopra Solutions, LLC | 8 The Green | Suite #7152 | Dover, DE 19901.
We operate primarily out of the Boston, MA, and the Sarasota, FL areas, and we are currently a remote operation. Our work is produced inside the United States. All of our employees are citizens of the United States.
Comments
We do not enable comments on our web pages. There are no comments to store.
Media
We do not enable users to upload any media to our web pages. The media we use on our website is licensed. There is no media that requires you to ask for its removal.
Website
We use WordPress to create our website and the Astra theme for design. These choices were made to ensure the security and usability of our website without the risk of malicious code that could put you at risk.
Contacting You
We use WPForms on our contact page. These forms are part of the WordPress platform. The form collects the information you input and sends it to our primary contact address as a text-only email. The form data you enter is not used to track your behavior on our website or any third-party website.
When you become a prospect of Sopra Solutions, if we have your permission to send you marketing updates, your email address may be added to the Brevo platform (formerly Sendinblue). When you receive an email from us, there is a link for you to unsubscribe. Once you unsubscribe, you will not be added again unless you contact us and ask to be re-added. Even if you re-subscribe, we are happy to remove you again if your needs or desires change.
Brevo, like most email platforms, tracks whether an email was opened and acted upon. This is standard practice to ensure emails are delivered without being marked as spam and to offer a way for recipients to opt-out, which is legally required.
We chose Brevo because it respects your privacy by not tracking your behavior across the web or social media. We recommend Brevo to others because of their commitment to privacy.
We use our own email servers for the soprasolutions.com email domain. The emails you send to us are not stored in Gmail, G-Suite, or other commodity email servers. Each member of Sopra Solutions uses multi-factor authentication to access their email accounts, protecting both you and us.
If you believe your email was used inappropriately by Sopra Solutions, please contact us immediately for investigation and immediate resolution.
Cookies
There is no customer login on our website, so we do not need to create cookies to remember your ID and password. We use very limited cookies, which are part of the WordPress theme, to enable forward and backward navigation of the site. No cookies used on our site contain personal data, even when you fill out a form using WPForms.
We do not use Facebook pixels or believe in retargeting.
Embedded Content from Other Websites
We do not embed content from other websites. Most third-party websites collect data about you, use cookies, and monitor your interaction with embedded content, which goes against our values. We refuse to use these services, even if it means sending users to other sites to access information.
Analytics
We use WordPress as our platform, installed on our host, SiteGround. SiteGround holds its data inside the continental USA (Virginia) and is one of the largest hosts in the world. Their webmaster administrative function automatically provides reports about web traffic volumes and sources. Because we do not use tracking cookies or marketing platforms that place tracking cookies, your usage data is fully anonymized and will not be traced back to you. For example, it may tell us that we had 15 unique visitors in a day and may identify an ISP domain or geography, but it won’t tell us who those visitors are or give us a way to retarget them.
We do not give any vendors or third parties access to our analytics backend.
Your Data
We keep copies of emails and direct messages you send to us in order to conduct business. These transactions happen both inside the WPForms platform mentioned above and within our/your email platforms. We do not share this information with any third parties at any time. If you would like to request that we erase any personal data we hold about you, we are happy to do that. The only exception is data we are obliged to keep for administrative or legal purposes, such as a transaction that shows us earning revenue from you that may be required for bookkeeping and tax purposes. Likewise, if you would like us to delete direct messages from you that may be contained in LinkedIn or other platforms, we are happy to do so. If you are requesting to be deleted from those platforms entirely, their systems will remove that data for you.
Our Values
Our values are to do everything we can to protect our prospects, customers, and employees from technology that exploits them or leverages them without informed consent in laymen’s language that is easy to understand. We believe in organic marketing because that is what is best for people. We put people first. We realize this means it will be harder for us to build and maintain our business over the web, but in return, we know we earned that customer with integrity.
If you have any recommendations for how we can make our website or privacy practices better, please contact us.